COVID-19 SHIPPING UPDATE : A MESSAGE TO OUR DEAR CUSTOMERS
We are a big happy family and it is our top priority. To ensure the health and safety of our employees and our customers, we have redesigned the production and fulfilment facilities to comply with the state recommended social distancing and PPE guidelines.
As a result of the above compliance, we have some updated information for you to know before moving further with your order.
- Our Processing time may be extended. We generally fulfil orders within 3-5 business days but the current COVID situation and the government orders have impacted our processing period.
- During holidays, launches/re-stocks, limited-edition releases and promotion, we may require longer processing time.
- We ensure to notify you as soon as we can ship your order or if there is an issue fulfilling your order.
- We have updated our return policy wherein you can cancel any of your unshipped orders at any time for a full refund.
We appreciate your loyalty and your understanding as we work through these tough times together.
Thank you for your everlasting support!
*Working days do not include weekends, festival holidays and national holidays.